When the damage to the bag cannot be repaired, airlines will negotiate a compensation amount based on the value of the bag and its depreciation. All Rights Reserved. This interactive . Please report any damaged baggage immediately so that we can attend to the matter as quickly as possible. American customer service Customer service American Airlines Redeem miles AAdvantage FAQs Customer service FAQs Passenger rights - Canada Back to top Delayed baggage must be reported as soon as possible, preferably prior to leaving the airport. You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. If you wish to park your vehicle and escort a . We are in no way associated with or authorized by the Charlotte Airport authority and neither that entity nor any of its affiliates have licensed or endorsed us. Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs. FRALH12345) by email. Charlotte Douglas International Airport Address 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA Phone +1 704-359-4013 Web Visit website Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. at the Lufthansa baggage tracing counter at the airport, at the Lufthansa service counter at the airport or. It is essential that you keep this. Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 Distance From Uptown Charlotte: 8 miles (13 km) Website: cltairport.com Phone Number: 704-359-4013 Destinations Served: 179 nonstop destinations globally Daily Flights: 1,424 Flight Information: Departures and arrival information can be viewed online. $15.99 (30 minutes), $25.99 (1 hour), $39.99 (unlimited), Featured Image Credit: Concourse B is located in the southwest area of the airport and has 11 gates numbered B1 to B11. Visit the real-time parking map which details parking conditions, rates and directions to specific parking facilities. Payment methods include coins, cash, American Express, Master Card, Visa and Discover. In the case of verifiably new items the original price will be reimbursed; in the case of used items a fair value will be reimbursed. Conditionally approved passengers are required to attend an interview at a Global Entry Enrollment Center to finalize their application. Federal government websites often end in .gov or .mil. Use this tool to help you get between terminals, No destination-specific delays are being reported at. Screening at certain airports is performed by private companies and not TSA. For all comments about this website, please click here to contact us. Phone Number: 704-359-4013 704-359-4027) is located on the Baggage Level and provides general airport information, tourism information of Charlotte and the Mid-Carolinas Region, and paging services. The tricky part about losing an item in an airport is that it can end up with one of several agencies, depending on where you actually lost it, and who found it. Weve listed hotels below that are 1.6 to 4 miles from the airport, ordered by distance. Airlines may have different policies to determine when a bag is officially lost. If you call this number after hours, you can leave a message. ** Day Pass for any passenger. We recommend you arrive to the airport at least 3 hours before your scheduled departure for international flights. We may be compensated when you click on links from one or more of our advertising partners. Contact TSA for additional information about filing a claim. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. What to Do When the TSA Finds a Prohibited Item in Your Carry-on Bag, The Best Underseat Luggage of 2023, Tested and Reviewed, Charlotte-Douglas International Airport Guide, The Top Tips For Visiting Disney California Adventure, Chicago Midway International Airport Guide, Airline Lose Your Luggage? Please note: All claim forms, with required documents, must be submitted within 30 days of arrival. This site does not include all credit card companies or all available credit card offers that are on the market. It houses baggage claim A1-A3, B, C, D & E. there is an Info desk, ATM & Baggage Service between B C. Baggage cart rentals are provided by Smarte Carte. So, if you left your item there, call 704-359-4316. The rental car facility is located outside the terminal on level 2 of the hourly deck. All designated smoking areas have been improved with enhanced air circulation. Airport Information - Contour Airlines Alternatively, you also have the option of going directly to the lost property office (Terminal 1, Area A, Level 0, Monday to Sunday from 08:00 hours to 16:00 hours). The Special Drawing Right (SDR) is an artificial accounting unit created by the International Monetary Fund (IMF). Use the real-time parking map to check availability in the Hourly Deck and other CLT parking facilities. Charlotte Douglas Airport Lost and Found When fully complete, the full terminal expansion project will provide 3 large security checkpoints, pre-security concession spaces, charging stations, and new ticketing counters. Destinations Served: 179 nonstop destinations globally Take exit 32 from I-85 N to merge onto Little Road Road and continue onto N. Josh Birmingham Parkway. In the few situations when the Montreal Convention does not apply to travel to and from the United States, an older treaty called the Warsaw Convention may apply. Airlines are not responsible for pre-existing damage to the bag or if the damage was caused by improper packing. Assistance can be requested by calling 704-359-4038. If, after baggage reclaim has ended, you have not found your baggage, please report this immediately to the baggage tracing counters or, as is possible at most airports, preferably online. Airport Address: PO Box 19066, Charlotte, North Carolina 28219, USA General Enquiries: +1 (704) 359 4000 Lost & Found: +1 (704) 359 4012 For delayed baggage, the deadline for reporting damage to such baggage is 21 day after receipt of the baggage. If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court. Level 1 is baggage claim with tunnel access to the car rental center and hourly parking deck adjacent to the terminal. For DOMESTIC travel, airlines are not required to compensate passengers for items they have excluded in their contracts of carriage. If your claim is approved, you will receive a letter and form to complete regarding settlement agreement and/or payment methods. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. We have a layover of several hours at the airport. Airline Reservation Hotline Airlines Airline Ticket Agencies Travel Agencies More Info 2 YEARS WITH (800) 573-2452 Serving the Charlotte Area OPEN 24 Hours Sun., Mon., Thur., Fri.: 5:15 a.m. to 10:30 p.m. 4240 Scott Futrell Dr., Charlotte, NC 28214, 2700 Little Rock Rd., Charlotte, NC 28214, 2731 Little Rock Rd., Charlotte, NC 28214, 2400 Cascade Pointe Blvd., Charlotte, NC 28208, 2707 Little Rock Rd., Charlotte, NC 28214, 3425 Mulberry Church Rd., Charlotte, NC 28208, 2625 Little Rock Rd., Charlotte, NC 28214, 3315 Scott Futrell Dr., Charlotte, NC 28208, 4238 Business Center Dr., Charlotte, NC 28214, 2541 Little Rock Rd., Charlotte, NC 28214, 3055 Scott Futrell Dr., Charlotte, NC 28208, 2800 Coliseum Centre Dr., Charlotte, NC 28217, 4119 S. Stream Blvd., Charlotte, NC 28217, 108 Airport Commons Dr., Charlotte, NC 28208, 212 W. Woodlawn Rd. If individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival: * Reporting the loss at a later date can only be accepted if this is done in writing online within seven days. Frontier operates out of Charlotte Douglas International Airport and flights usually depart and arrive from Concourse A. Charlotte Douglas International Airport does accept mobile boarding passes. click here to leave your comment. Select the airport from the list below to file a claim, Email TSA ClaimsGeneral Questions(866) 289-9673, Bozeman Yellowstone International Airport, Wokal Field/Glasgow International Airport. Air Canada, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Southwest, Spirit, Sun Country Airlines, Swift Air, United Airlines, Viva Aerobus, Volaris. Here's the rundown though, of who you'll want to call for finding a lost item from Charlotte Douglas International Airport. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. To settle your claim for damages, we require an assessment of the value and damage caused to the item of baggage or a purchase receipt for the damaged item of baggage. Daily: 4:15 a.m. - 10:30 p.m. Baggage claim: Zone A At present, the maximum liability amount is 1,288 SDRs which currently equates to ca. The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288Special Drawing Rights (approximately $1,700.00 US) per passenger. It may also be here if whoever found it turned it into an airport employee. Number of Bags Received * Required. FRALH12345), and also change your details. If your baggage arrives late at your destination, you can purchase necessary replacement clothes such as underwear and swimwear, as well as toiletries, and submit the receipts for reimbursement. Customer Support | Frontier Airlines The main terminal is the central body of the airport and consists of 3 levels. For INTERNATIONAL travel (including the domestic segment of an international itinerary), airlines are responsible for these items if they have accepted them for transportation. Washington, DC 20590855-368-4200. CLTs Enrollment Center is located in the baggage claim area of the main terminal and is open Monday to Friday, 1 p.m. to 8 p.m. Frequently asked questions Delayed baggage Baggage Recovery Center For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Charlotte Douglas International Airport (CLT) General Information Terminal/Gate: A10 Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure . Airlines Operating from CLT Travel and health restrictions by destination. Learn more about the process for delayed and damaged bags. Safe travels! Please retain all the receipts pertaining to your emergency purchases.
