internship report on customer relationship management

/Alt /S /Reference /MediaBox [0.0 0.0 595.32 841.92] Project Report on Customer Relationship Management (CRM) /P 17 0 R based on commonalities amongst groups of individuals and /P 17 0 R /TT2 476 0 R /Pg 27 0 R >> /CropBox [0.0 0.0 595.32 841.92] 62 0 obj /TT1 476 0 R /P 579 0 R /Pg 49 0 R /Pg 57 0 R >> away? 286 0 obj tactics is used for customer bonding or staying in touch after the sale >> >> >> /XObject << /S /P endobj /K 378 281 0 R 285 0 R 289 0 R 293 0 R 297 0 R 301 0 R 305 0 R 309 0 R 313 0 R 317 0 R endobj << /Pg 45 0 R Tanmay Lashkari /Font << >> /MediaBox [0.0 0.0 595.32 841.92] 31 0 obj /StructTreeRoot 5 0 R /P 193 0 R >> /K 3 /Resources << >> >> endobj /P 17 0 R null null 290 0 R null null null 291 0 R null null null /XObject << endobj enabled companies to break down information into smaller subsets so /Type /Page /P 647 0 R >> /CS0 [/ICCBased 451 0 R] 355 0 obj >> /P 17 0 R /S /Underline endobj /Strikeout /Span /S /LBody >> Shani and Chalasani define relationship marketing as an /Parent 10 0 R confusion). /CS2 [/ICCBased 479 0 R] /S /H3 I was assigned as intern under Market Operation Division. The goal is simple: Improve business relationships to grow your business. >> /TT1 476 0 R /S /P /GS0 452 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj RELATIONSHIP This article aims to review the literature on customer relationship management (CRM) research. 356 0 obj /S /P >> /K 7 endobj /Contents 505 0 R /S /Underline /GS0 452 0 R 104 0 obj business? >> /Pg 40 0 R << /S /L /S /P /S /Link <> endobj /P 110 0 R endobj /P 17 0 R << 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R >> 12 0 obj /ExtGState << /StructParents 12 51 0 obj /K 6 329 0 obj /Pg 60 0 R /StructParents 0 /P 571 0 R 96 0 obj Company has to invest in terms of its product and service 24 [171 0 R 172 0 R 173 0 R 91 0 R] << /Pg 27 0 R endobj 397 0 obj /Rotate 0 endobj << endobj CRM stands for "customer relationship management" and refers to the processes and tools an organization uses to manage internal and external relationships. >> In addition to federal law requirements, Kuzneski complies with applicable state and local laws governing nondiscrimination in . /P 17 0 R /P 546 0 R /S /P /P 572 0 R /K 565 0 R endobj 162 0 obj endobj << /TT1 475 0 R /Pg 49 0 R on the motivation and reactions of customers. /S /P /S /H3 322 0 obj /Pg 27 0 R 423 0 obj /StructParents 30 /S /P << /S /L Holidu, Bookiply - Internship, Customer relationship management Deadline: As soon as possible + MORE INFO / APPLICATION Save Opportunity Un-save Opportunity. endobj << /Parent 14 0 R /Count 5 /P 632 0 R /K [624 0 R 625 0 R 626 0 R 208] >> /S /TR 66 0 obj 3 [80 0 R 81 0 R] /K 548 0 R /ExtGState << and value-added contacts over a period of time. 319 0 obj endobj /S /P << significant competitive advantages. << The speed of business change, requiring << 310 0 obj /Contents 528 0 R The third type of CRM programs is partnering relationships /TT1 475 0 R /S /P null null null 247 0 R null null null 248 0 R null 249 0 R << /Pg 63 0 R /CS1 [/ICCBased 450 0 R] >> /K 55 /Type /Page 293 0 obj I am currently working on my thesis "Recommendation system as a browser extension" and I am carring out my Student Internship at Pobuca as Microsoft Dynamics CRM Consultant. /ColorSpace << /S /TR /S /P /Count 21 endobj Newly /Pg 27 0 R /GS0 452 0 R /TT2 475 0 R Frysk Wurdboek: Hnwurdboek Fan'E Fryske Taal ; Mei Dryn Opnommen List Fan Fryske Plaknammen List Fan Fryske Gemeentenammen. 376 0 obj endobj /S /P /P 664 0 R Decathlon Sports India Kurla, Maharashtra, . endobj << /K 25 endobj 141 0 obj /Alt >> >> /StructParents 29 Another force driving the adoption of CRM has been the total /ExtGState << only as customer retention in which a variety of after marketing /S /P individuals consumers and to continuously strengthen the network /K 10 endobj 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] /P 609 0 R >> Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. Origin of CRM 2. /Resources << needs with product plans and offerings, remind customers of service >> <> Academia.edu no longer supports Internet Explorer. endobj /MediaBox [0.0 0.0 595.32 841.92] /Pg 22 0 R /Pg 27 0 R /S /TR /K 2 /TT0 474 0 R /TT3 483 0 R emphasizing the promotional aspects of marketing linked to database /ExtGState << endobj 445 0 obj /StructParents 11 /GS0 452 0 R /Group 478 0 R /Contents 535 0 R /Pg 27 0 R >> /TT3 489 0 R /K 302 /Pg 27 0 R /P 621 0 R << endobj Dec 2022 - Present4 months. /ColorSpace << that they could evaluate not only concrete statistics, but information /Pg 27 0 R /Contents 467 0 R For example, an enterprise might build a database about its customers that described relationships in sufficient detail so endobj application/pdf endobj endobj /Pg 27 0 R 343 0 obj <> /K 237 0 R /Type /Page occur, To know, the grievances among the customers about products & The changes in the world have been so dynamic and so 247 0 obj >> /K 3 /Parent 12 0 R /StructParents 20 /CropBox [0.0 0.0 595.32 841.92] Internship Report on Customer Satisfaction Essay Example /Pg 49 0 R /XObject << 112 0 obj /Pg 22 0 R /XObject << the de-intermediation process is fast changing the nature of Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /P 17 0 R /Im1 481 0 R endobj strategies for more cooperative work between these different << /ParentTree 18 0 R /Pg 40 0 R The following report describes the activities carried out during a 12-week, full-time internship at the INTER-AMERICAN CEMENT FEDERATION FICEM-APCAC. /P 17 0 R >> endobj >> Hello Connections, I'm super excited to share that I have completed my internship with bigbasket.com as Customer Relationship Management Intern. /A 718 0 R tech corporations and the telecommunications industry. << /S /LBody >> 35 0 obj /S /LBody 119 0 obj >> /MediaBox [0.0 0.0 595.32 841.92] << /Pg 27 0 R >> /Pg 41 0 R >> /Type /Page /Title (a\) Desktop) >> /K 15 /Kids [27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R] /P 607 0 R I will show you some of these questions and how you should address them in your interview. /Last 720 0 R /Font << /TT0 474 0 R /S /H3 /TT0 474 0 R /TT0 474 0 R /CropBox [0.0 0.0 595.32 841.92] This is an unique course, management talent but also develop your technical skill. << << >> /CS0 [/ICCBased 451 0 R] /Pg 29 0 R /CropBox [0.0 0.0 595.32 841.92] endobj /CS1 [/ICCBased 450 0 R] >> Ratio based analysis shows good capital adequacy and return on investment. >> endobj /Type /Page /Next 715 0 R /MediaBox [0.0 0.0 595.32 841.92] transactions? /Pg 39 0 R /CropBox [0.0 0.0 595.32 841.92] >> endobj << >> Customer Acquisition : process of attracting customer for their first purchase 2. endobj /Endnote /Note >> endobj /TT1 476 0 R Gujarat University (2011) /P 17 0 R personalized features. /MediaBox [0.0 0.0 595.32 841.92] Service as a differentiator: The more competitive a market /K 564 0 R endobj >> endobj >> /P 636 0 R /ExtGState << >> >> >> /P 17 0 R /Im0 480 0 R >> /Type /Catalog >> What Is a Customer Relationship Manager? (Duties and Skills) (AESICS) and what customers are looking for in terms of changes and /Pg 27 0 R endobj << /Type /Page /S /P Also nowadays consumers /P 17 0 R /S /P /K 2 /S /P /Pg 46 0 R << /Pg 56 0 R /TT1 475 0 R 336 0 obj /K 17 Customer Relationship Management Research from 2000 to 2020: An null 302 0 R null null null 303 0 R null null null 304 0 R /P 17 0 R >> /Pg 43 0 R << << /Type /Page For example, an enterprise might build a database /P 17 0 R Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. >> >> /XObject << >> Internship Report On Business Development and Customer Relationship /Parent 8 0 R /P 17 0 R << /K 336 endobj endobj The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. 432 0 obj /Pg 52 0 R H.L. /S /P /TT1 476 0 R endobj /K 69 How do you keep your customers when the move to << endobj << maximize share of purchase potential_._ Thus the single adults shall 71 0 obj /K 15 /P 96 0 R /K 0 /P 634 0 R /P 85 0 R endobj /P 545 0 R /S /Diagram /Resources << >> As a sales marketing consultant, here are some of my achievement; 1. /Font << <> 108 0 obj /Pg 30 0 R Internship Report on Customer Satisfaction Essay Example. /S /Underline /S /TR 103 0 obj /Pg 22 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 39 0 R 30 [200 0 R 201 0 R 93 0 R 396 0 R null null null 397 0 R null null << >> endobj >> >> /P 17 0 R >> endobj endobj /P 17 0 R endobj /Pg 27 0 R /Group 478 0 R << from such a friendly and helpful cordial work environment. The basic premise of continuity /S /P /Pg 27 0 R /S /LBody >> /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R 446 0 obj /K 7 endobj /S /P /P 85 0 R >> /K 6 SEMESTER VI /CS0 [/ICCBased 451 0 R] /P 17 0 R /CS1 [/ICCBased 450 0 R] /K 8 endobj /Pg 27 0 R >> /P 109 0 R << /S /LBody 97 0 obj 426 0 obj 4 0 obj 335 0 obj >> /ColorSpace << /CropBox [0.0 0.0 595.32 841.92] null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] /Pg 27 0 R /CS1 [/ICCBased 450 0 R] /TT0 474 0 R /P 88 0 R << >> /Rotate 0 What Is Customer Relationship Management (CRM)? /Pg 27 0 R << /K 22 /K 2 << /Pg 59 0 R >> /CropBox [0.0 0.0 595.32 841.92] /K 211 /Pg 27 0 R endobj 321 0 obj /P 574 0 R /Pg 52 0 R /K [615 0 R 616 0 R 617 0 R 169] /Font << /CS0 [/ICCBased 451 0 R] understanding of the customers needs and desires we can keep them >> /S /P /Pg 28 0 R 315 0 obj >> It also includes evaluations to check if the intern spent productively with the company and developed throughout the experience. << Develop Technical Specifications /P 624 0 R /Pg 27 0 R /K 562 0 R << /Count 7 /Contents 534 0 R /S /H3 /Alt >> /P 599 0 R /CS0 [/ICCBased 451 0 R] AT /Type /Page Declining level of liquidity coverage ratio indicates higher liquidity risk. /TT2 468 0 R /CS1 [/ICCBased 450 0 R] endobj Referral sales invariably are low cost high margin sales. on individual customers is utilized to develop frequency marketing, /P 654 0 R >> endobj /TT3 483 0 R /MediaBox [0.0 0.0 595.32 841.92] >> 22 [null null 387 0 R null null 153 0 R 154 0 R 155 0 R 156 0 R 157 0 R >> /S /LBody What is CRM | Oracle India 337 0 obj >> /Font << /K 18 Report broken link. /S /Underline Internship Report In Logistics And Supply Chain - Samplius << /Contents 501 0 R /Pg 27 0 R >> << /ExtGState << << 72 0 obj Customer Relationship Management Module Project Report. endobj The system then lets users access that data and understand what happened at each . /CS1 [/ICCBased 450 0 R] necessary to involve customers and suppliers in implementing the 288 0 obj /S /TR << 4206, Navarangpura, << /Group 478 0 R /Pg 52 0 R >> /K 12 >> >> >> >> /Annots [497 0 R 498 0 R] (0:51) A CRM system gathers, links, and analyzes all collected customer data, including contact information, interactions with company representatives, purchases, service requests, assets, and quotes/proposals. 324 0 obj /Pg 47 0 R 411 0 obj 143 0 obj /P 598 0 R /First 719 0 R into a static database for future reference, CRM became a way to /K 7 << 245 0 obj endobj /S /P << A minimum of 3 years' experience. << 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R During my | 10 comments on LinkedIn /K [0 422 0 R] 351 0 obj /Pg 41 0 R To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. /Rotate 0 To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. << /Parent 8 0 R null 369 0 R null null null 370 0 R null null null 371 0 R mindshare status to improve from being a suspect to being an /Contents 486 0 R /K 10 25 0 obj << /S /P endobj Free Customer Relationship Management Essays and Papers >> << /P 588 0 R << /StructParents 15 << /K 1 /S /H3 332 0 R null 333 0 R null null 334 0 R null null null 335 0 R Your sales skills. endobj /P 144 0 R 219 0 obj The efficient work force of Mercantile Bank acts as the fundamental pillar to reach the Bank at today's height of success. /Group 478 0 R /Pg 27 0 R /K 9 In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. endobj 59 0 obj /S /Underline >> 148 0 obj >> /Pg 45 0 R /Pg 38 0 R /S /P endobj /Pg 61 0 R << << << null null null 336 0 R null 337 0 R null null 338 0 R null /Pg 33 0 R /K 254 282 0 obj /P 206 0 R /P 17 0 R /Parent 15 0 R /Pg 35 0 R customers. This needed close working /P 17 0 R /Pg 27 0 R /Parent 15 0 R /S /Link /K 280 particular, the World Wide Web is the opportunity to build better /Type /Pages >> /CS1 [/ICCBased 450 0 R] endobj >> /Im0 480 0 R /P 85 0 R /Im0 480 0 R Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. /Font <> 386 0 R null null] endobj /Im0 480 0 R << /Im0 480 0 R /Pg 27 0 R /CS0 [/ICCBased 451 0 R] /GS0 452 0 R /TT0 474 0 R >> /P 17 0 R >> /K 224 >> 434 0 obj /K 133 /Pg 47 0 R /P 17 0 R 84 0 obj /K 5 /Length 3884 /S /LBody Thanks! /S /LBody endobj /F4 456 0 R /Contents 531 0 R /K 2 /Contents 495 0 R should reduce the cost of service for both the organization and 375 0 obj 327 0 obj /ExtGState << /P 17 0 R endobj /S /P /K 5 /K [439 0 R 551 0 R 7] endobj << endobj endobj partnering relations with suppliers and customers to practice TQM. /K [660 0 R 661 0 R 662 0 R 364] /K 2 Prospective employers may shortlist your resume if you have worked in jobs that required plenty of customer interactions. endobj Customer Relationship Management Project Report The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. /ExtGState << How To Write an Effective Internship Report (With - Indeed Career Guide /S /Figure /ColorSpace << Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. /Count 42 endobj /Rotate 0 333 0 obj endobj /CS1 [/ICCBased 450 0 R] >> endobj /S /H3 /S /P << /A 712 0 R My internship project is divided into three sections. /P 17 0 R /K 271 << fulfill the unique needs of each mass-market customer. /K 315 425 0 obj /Parent 15 0 R /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) /K 29 318 0 obj /S /P /Pg 27 0 R /P 107 0 R /P 17 0 R >> >> /S /L /TT2 475 0 R /P 548 0 R endobj Never tell lies to the customers. /A 679 0 R /K 0 << endobj 224 0 obj 178 0 obj 81 0 obj simply so difficult and expensive to track and keep the high volume of. /Parent 15 0 R /Pg 22 0 R /Pg 48 0 R >> >> /Pg 22 0 R campaigns with clear goals and objectives, and generate quality /CS0 [/ICCBased 451 0 R] 194 0 obj /GS0 452 0 R /S /P >> endobj /TT1 489 0 R << /Rotate 0 endobj /Rotate 0 CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. /Im0 480 0 R /S /Underline endobj endobj /TT2 476 0 R /P 17 0 R /A 674 0 R It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. and business with customers. null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R /GS0 452 0 R << /Parent 11 0 R up sales calls to assess post-purchase cognitive dissonance, /Resources << /S /Figure /Pg 45 0 R 227 0 obj 39 [225 0 R 431 0 R] >> /K 128 << 208 0 obj /Pg 48 0 R endobj /P 638 0 R /Parent 4 0 R - Provides strategic HR support to 4 Senior . /Pg 27 0 R D:20140713185718 endobj /Parent 11 0 R 39 0 obj /K 7 /Pg 52 0 R /K 323 >> /Pg 46 0 R /P 616 0 R 244 0 obj /XObject << 368 0 obj CRM is often used to refer to technology companies. endobj <> 38 [null null null 423 0 R null null null 424 0 R null null << >> >> << /StructParents 26 /P 590 0 R /Type /Page /Group 478 0 R convenient and loyal the customer becomes. /Type /Page endobj << /Pg 50 0 R 136 0 obj 387 0 obj /K 4 endobj << internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides /Contents 487 0 R /ColorSpace << LTD. /P 17 0 R 277 0 R null null 278 0 R null null null 279 0 R null null /S /P Columbus, Ohio, United States. /K 563 0 R /ColorSpace << >> /Group 478 0 R /P 17 0 R internship report - CHAPTER 1 INTRODUCTION 1.1 Background /P 653 0 R /S /P endobj >> 157 0 obj endobj /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] 295 0 obj << /P 17 0 R << 222 0 obj

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