Where you cannot provide evidence that the person affected is within the Group due to Attend the Booking. I'd be interested whether this is something the ACCC would be interested in. is cancelled, postponed or cannot be fulfilled by the. Where You have not been physically examined by aDoctor prior to the date of the Booking. Easy as. Never ever again. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. Don't EVER buy for a friend, NIGHTMARE. .As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid . She made time to help & sort out the transfer of tickets to this area. To apply for a Refund simply click on the link in your booking confirmation email, or click here. Why is this company even allowed to operate?????? The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. So sorry. Are Refundable tickets offered on Gift Voucher sales? The following words or phrases have the meaning shown below wherever they appear in bold in this document. A copy of the letter requiring Jury Service. You cannot Attend your Booking due to any of the reasons below and have provided the evidence requested below. Download the Ticketek App & add your ticket to your wallet now. Almost 90 days and still waiting for my refund back. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Can I get a refund or exchange? - Ticketek Marketplace Help - Confluence They rapidly charged my credit card, then didn't provide the tickets. I just resold a ticketek ticket on Tixel. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. Ticketek - Refundable Refundable Tickets Terms We provide refunds if You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. means cancellation or significant delay of flight(s) which. Unfortunately I cancelled the credit card I used so AMEX isn't wanting to help either :(, New comments cannot be posted and votes cannot be cast. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). Can I get a refund or exchange? - Ticketek Marketplace NZ Help - Confluence No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience.Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. if it exceeds 18 months from the date originally booked to the conclusion of the transacted event. Therefore, it's impossible to speak to an actual person. Their phone doesnt answerThey have not responded to emailsThey have not responded to multiple email forms. Any reason for refund must not be foreseeable at the time. Ticketek Australia you're a pathetic poor excuse for a company. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. failed the examination previously and had to re-sit. They have admitted they owe me the money after months of providing proof, refund still remains not issued - 2 years later. Clunky unhelpful booking site for Mary Poppins Melbourne. What will a Marketplace ticket look like? I had to reschedule something from past weekend, yay floods with Ticketmaster and everything was an online request system. In event of a Refund Application the English language version shall be the basis of settlement. Pleased to meet you, won't you guess my name? Specific reasons where refunds will not be provided: We do not refund for non-Attendance of a Booking directly or indirectly associated with: Definitions Ive been trying to call them about some issues I had with the ticketing and I cant get through to a customer service representative on the phone, and then I see this has happened to so many people, how can they get away with this? Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. A copy of the travel warning from the Government Agency. I've purchased a ticket and my event is tonight! Ticketek Australia Reviews | Read Customer Service Reviews of premier Secure Accounts Widget Cool, just upload a goddamn police report. More Info. We may consider other Emergency Circumstances at our discretion. Its a disgrace. What the hell is that? Create an account to follow your favorite communities and start taking part in conversations. Cutting-edge production the likes of which have never been seen before in Australia or New Zealand will see Ed perform in the round surrounded by fans, to some of the largest venue attendances ever. It goes against our guidelines to offer incentives for reviews. Instead I was sent the PDF email after the show. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. What can I do if my tickets are lost, damaged or stolen? I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. A copy of a notice from the examination body, school, college, university confirming the change of date. I had tickets for an event that was supposed to be in 2020 and then 2021 and now I have a 3 month old and I thought Id be ok to leave her for a night by now but Im not. Still waiting for my refund 6 months. (This can normally be obtained from the transport companys website). I got tickets to a concert from ticketek that got cancelled of covid. What a suprise there is NO CONTACT NUMBER other than a computer generated message that gives you nothing. Budjerah: 6:00 6:30pm Share. It says that they are open between 9 am and 4 pm but then ends the calls despite it being 12:10 pm! Dates were also messed up so I had to fix that and then in the end I got my dr to write the most comprehensive med cert yet and unfortunately it mentioned that my initial appointment with them due to covid policies was a telehealth consult. Proof that the passport has been reported to and cancelled by your Government Agency. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Not that they are necessarily wrong, but people often don't comment when things go routinely right. So thanks very much! It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. Sell tickets directly from your Ticketek Account. There is no customer service centre you can call, just an automated voice call telling you to email. Press J to jump to the feed. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! Scalping 18. Illness / Injury (including Covid-19) Pre-existing Medical Condition Pregnancy Complication I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. Anyone waiting for refunds from Ticketek? Ghosted for 6 months now The office was just as bad as the ticket fees would have you believe. How will I receive my tickets? If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Ticketek Marketplace - Buy and Sell Tickets I reported the scam to my credit card provider! 4 hours later before I could provide the de, Tried to buy concert tickets and both the website and the app wont let me purchase. Are Refundable tickets offered on Gift Voucher sales? means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the. Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . A Refundable Booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in this document. Getting travel insurance that covers COVID-19 related events can give you peace of mind so that you can enjoy your trip while being safe, smart, and prepared - and you should know what to look out for before you shop around. Attend participate in, take part in, use, or be present at. Ticketek is selling for the following venues only. Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! I got tickets to a concert from ticketek that got cancelled of covid. Finally got an answer from them when I contacted fair trading to help. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). Any reason for refund must not have reasonably foreseeable at the time, Maximum refund value per person will not exceed the total value of their share of the. What is the Ticketek Marketplace Terms and Conditions for? Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. Ticketek takes the issue of scalping seriously. A copy of a notice from the examination body, school, college, or university confirming the change of date. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. If could give a minus 10 score I would. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.Website doesn't work. Forcing people to own smart phones is not giving people choice and freedom. 2 tertiary educated people wasted 1 hour each of their lives without successful purchase of any tickets. Attendance at business meetings and business travel. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law. Where You are the business owner or registered Director, or a member of Your family is. Find out how we combat fake reviews. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Terms & Conditions of Sale | Ticketek Australia I replied and asked for a direct line or email address to speak to management/no reply since. Requesting a Refund. To protect fans, strict anti-scalping measures will be deployed for the tour, with all tickets digitally supplied and accessible via official ticketing apps only. Anyone has experience getting refunds from them or have advice on what I should do here? Why is your site permanently unavailable. A copy of the notice of failure or disruption of the public transport. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. Ticketek Australia | ProductReview.com.au For a detailed FAQ on these measures visit edsheeran.com or frontiertouring.com/edsheeran. Honestly you have the same level of risk buying the tickets last minute from a random on gumtree. Safe, Fast and Verified Refunds & Exchanges Follow New articles New articles and comments. The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. Doctors note or Medical Certificate confirming: means a physical or mental health condition that, Where you cannot provide evidence that the person was within Your, means unexpected disruption or failure of the public bus, train, tram or ferry network which is not foreseeable before the date of the. How insensitive is that. Their customer service to follow up and right the problems is poor. No way to recover tickets. Press question mark to learn the rest of the keyboard shortcuts. They ended up rejecting my application for a refund and closing it down entirely. Through Fair Trading they claimed they refunded the money to an account that was closed the year before. Was given tickets for Ed Sheeran concert as a gift. Emergency Services Police, Fire and Rescue Service or other Emergency Services. Are Refundable tickets available through Ticketek Marketplace? I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. They need a better system and more staff it seems. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. Frequently Asked Questions for Eligible Refundable - Ticketek Australia Abhorrently bad process for handling refunds and rescheduling due to illness.
Highland Park Recreation Center,
Long Binh Ammo Dump Explosion 1968,
Articles T
