The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. All are using AAC audio codecs. The TvOS 15.1 does not fix the problem. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. During this time, Apple could change the process or remove the tool from a future beta version. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Jul 29, 2014. To start the conversation again, simply My device is set to auto update and is current. 78. Apple AirPods 2 (opens in new tab) (from $159 at Apple). after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). Well, very happy with the sound but very disappointed with the audio lag. After update to tvOS15, sound and audio become more and more out of sync with time. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. Does one sound better than the other? Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. Im not sure why this has occurred especially given the cost of two homepods. Is there a software update coming anytime soon? Oct 8, 2021 11:23 PM in response to Ali_E1. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. All postings and use of the content on this site are subject to the. One of Satechi's newest docks is the Pro Hub Slim, which adds seven additional ports to the latest MacBook Pro and MacBook Air models. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. quaffle, User profile for user: Before this, he worked in the technology field across different industries, including healthcare and education. So frustrating! Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. All postings and use of the content on this site are subject to the. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. And starts drifting again. I can hear the clicks when moving between app tiles, or opening an app. Celkins0, User profile for user: Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. To start the conversation again, simply Rcxecutioner, User profile for user: This site contains user submitted content, comments and opinions and is for informational purposes May 1, 2021 8:39 PM in response to JoppeA. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. Here's how they stack up versus the M1 Max and M1 Pro models. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. Also a photographer when in the mood. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. This happens on all devices. Everything was just fine before the 14.5 update and now it's a shambles. All dolby 5.1 encoding. 1-800-MY-APPLE, or, Sales and Try to check if your TV has one. Although it must be noted that no official ETA has been shared for the time being. Please help! May 8, 2021 8:56 AM in response to DougCG. How can they mess it up at generation 15 ? I'm about ready to sell this thing and buy Apple TV. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) All of my devices are running 16.1 and everything is on the same Wi-Fi network. Refunds. But I have had nothing but problems. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. That said, we will be back with more details as and when new information becomes available so stay tuned. Under Calibration, click Wireless Audio Sync. Thank you again, I misunderstood the status of the signal. Sep 23, 2020. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. This doesnt typically occur with Disney plus or streaming movies from iTunes. ask a new question. A forum where Apple customers help each other with their products. Apple may provide or recommend responses as a possible solution based on the information Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. Sony A80J lip sync issue with new Apple TV 4K. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. Future US, Inc. Full 7th Floor, 130 West 42nd Street, To fix audio and video sync issues on Apple TV, install the latest tvOS updates. Yes, brutal sync issues with 14.5. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. There was a problem. This problem only happened after my Apple tv HD had it last update on September 20, 2021. Here's how the Galaxy S23 compares against the iPhone 14 Pro. For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). The test itself doesn't require further interaction. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. Again, this is only fixed by resetting the Apple TV. Oct 8, 2021 6:36 PM in response to Ccastle84. Any time this happened with mine, I would force quit the app & Restart Apple TV. Bryantrichar, User profile for user: There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. only. This has been happening to me too except also with TV+ and iTunes. phillyknight, User profile for user: It skips and the audio gout awry within 10 seconds and never catches back up. So this seems to be purely related to the stream being played back from the Apple TV. Under Audio Return Channel, select Play Television Audio. karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. Ccastle84. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. No problem when the Apple TV is plugged on the TV but I lose ATMOS. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. One could get rid of the issue by switching to the Infuse client. The result is oversaturated colors that give skin tones and hair a seemingly Delighted to have just upgraded my home cinema after about 14 years. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Same thing here using airplay with my demon amp after updating tvOS to 15. I have tried all of your suggestions without any improvement. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. You can't hear the test tone when airpods are connected. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. The "bad" ones are consistently bad, good ones always good. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. It looks like a BAD UPGRADE. Audio playback sounds really odd on a surround sound system. any proposed solutions on the community forums. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. Very frustrating. If not, then update the HomePods to 14.5 as well. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? My device is set to auto update and is current. Sep 29, 2021 8:21 PM in response to aigars16. only. Looks like no ones replied in a while. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. It was never a problem with my old AirPods. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. Privacy Policy. This site contains user submitted content, comments and opinions and is for informational purposes An Apple Watch ban is possible in the U.S. but highly unlikely. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. It was on there for TVos 14.4 and have no idea why they took it out. Only from Apple TVs to either of my receivers am I having this problem. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. Apple may provide or recommend responses as a possible solution based on the information Apple may provide or recommend responses as a possible solution based on the information This website uses the TMDb API but is not endorsed or certified by TMDb. Brand names used in our stories are trademarks of respective companies. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Yup, Ive reset the lot and both HomePods, the Apple TV, and iPhone are all running 14.5. Apple disclaims any and all liability for the acts, If anything changes, we'll update this post. It NEVER did this in any earlier OS. Reboot the wifi router as well. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. ArnoldL51, call tvOS 14. Oct 6, 2021 7:15 PM in response to dfried1. PS. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. I have Dolby enabled incl. Fix? Been having issues with audio/video syncing with my new ATV 4K. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. For now I try to downgrade to tvOS 14. Disable Match Frame Rate, enable Game Mode, or reset all your settings. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? PLEASE FIX ASAP! How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. Fix it today, iMessage Not Working iOS 12? TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. dangregory, User profile for user: Before 14.5, the wireless sync tool did a great job, now it doesnt. When the test is complete, click Done on your Apple TV or iPhone. I have an LG CX model and work in the AV industry. Thank you for signing up to iMore. If I pause and immediately play it is resynced. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. I have the same issues on almost all my streaming apps recently. Ever since mine updated, the AirPlay stutters and send everything out of sync on all apps. Very annoying. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. The Mac Pro is still available as the Mac to switch to Apple Silicon. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. Still experiencing audio latency? Bigus_Phillus, User profile for user: After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! What can I do? When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. only. ayrtonoc, User profile for user: We did come across a potential workaround that may help solve the problem for some. Some TVs have an audio sync delay option in the tv settings. But recent updates to the Plex app are likely to be the culprit on other platforms. Before its debut on Roku and Fire TV . For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. I updated my HomePods and AppleTV HD to 14.2. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. Play around with the value till the audio and video line up perfectly. I now have a denon x3700h, to also play ATMOS content as I have those speakers. Also every 10 mins or so there's some sort of static issue. However, plays fine on the actual server. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. When you purchase through links on our site, we may earn an affiliate commission. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. This adjustment should resolve the issue for the time being, at least until the official fix arrives. On all 4 of my AppleTVs. New York, According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. Id say the issue started about 2 months ago. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. :(. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Apple TV is way more stable. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. For more information, please see our A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. Oct 4, 2021 1:09 PM in response to elmofles. You will receive a verification email shortly. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. An artist who likes to sing and play the guitar. Why is there no student checking it with some devices before they roll it out? Then we suggest checking the audio settings on your Apple TV. It may be my imagination, but some channels seem worse than others, but only slightly. Takes a few seconds. I have the same problem when trying to sync my Sonos speakers. Looks like no ones replied in a while. The audio loss seems to mostly impact more recent video files, but also some older ones. It may not display this or other websites correctly. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. User profile for user: Any idea what the problem might be. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! Agree, sync calibration seems to make it worse than if you didnt do it. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. The problem is that apple took out the option to calibrate all formats for 24hz. I've reset my AppleTV and two homepods and it still won't sync. So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. To start the conversation again, simply Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). All on 14.5, after resetting a couple of times. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. This doesnt correct itself until I restart the Apple TV. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. Copyright 2000-2023 M2N Limited E. & O.E. Apple disclaims any and all liability for the acts, These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. A forum where Apple customers help each other with their products. I have the same issue but only if I use airplay to direct the audio to my speakers. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. Their mouths arent moving in sync with the sound. Using the Wireless Sync tool doesnt help, and even seems to increase the delay between HomePod and TV. Some viewers also experience choppy audio and video during playback on the app. I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: Oct 2, 2021 3:04 PM in response to aigars16. Looks like no ones replied in a while. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. DocMultimedia, call Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. after updating the iOS, my tv starts going out of time when I AirPlay the sound. AVForums.com is owned and operated by M2N Limited,
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