If so, try moving it closer to the electricity smart meter and turn the device off and on again. 1. Ill try and help though, are you trying to run the glitch app or trying to do something different? The figures can be toggles between kWh, s and CO2 values. Interested but not yet an OVO member? What did they do different ? How to re-pair a British Gas (Geo) In House Monitor (IHM). ASK TONY: A meter farce left me smarting over a 753 energy bill Another government document [Smart meter data access and privacy] states: There was also support for the use of consumer access devices connected to the Home Area Network (HAN), to enable consumers to access their consumption data in a more bespoke manner. Check if your in-home display has a flat battery or is unplugged. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. had chat session to BG, this time they hadnt clue what I was talking about But eventually agreed to send an Engineer to fit a new TRIO smart meter Which is where I started 2 weeks ago !!! I too am disappointed that I can not access the raw data for my own purposes. As it happens, since writing this article I think BG are soon going to offer customers the option of either an physical IHD (In Home Display) or a virtual IHD iPhone app to view energy usage: Its a shame that this cant be integrated into my existing home automation system as I would like to get accurate details on electricity and gas usage as well as what I output back to the grid from my solar cells. For now we can continue to useOEM, OWL etc. -Book today! If you've had your in-home display for less than 12 months and it has broken, your supplier should replace it free of charge. Many thanks for your blog, I had my BG Smart electric meter fitted yesterday, due to a cock up on the admin front they did not do the gas at the same time. Your in-home display should work fully again when your smart meters are connected to the national wireless network. If your issue doesn't resolve itself, sign in to your Bulb account and let us know. On the back on the unit is a badge saying "Zigbee Certified Product" again giving me hope that Zigbee is becoming more mainstream. So I think there is hope yet, it looks as though there is certainly thought about allowing consumers the ability to connect additional devices (CADs) to the smart meters hub, but these, at least for now, may be trumped by security restrictions (I guess rightly so). Required fields are marked *. Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. Assemble the power supply 1. However, my meters still worked with the standalone Energy Monitor display unit so I could continue to get a display . If your meter is plugged into the mains, unplug it and take it to the location of your electricity meter. Having this last week had British Gas perform the install of all four identical units as described I was concerned why BG couldn't register my own G370 Gas smartmeter with their HeadEnd so I did a quick Google and found your excellent article. Smart City is an important economically strategic blueprint for a country's economic transformation and upgrade. But over time I hope that more features and benefits may be unveiled. So, Can you also send commands to your Smart Meter through that API? 1. For security reasons, software in the communications hub (the HAN coordinator) will prevent CADs from updating any data in smart metering equipment or from executing any functional capabilities of a smart meter. However, if you're concerned that your bills are wrong, or your smart meter is showing an error message, contact your supplier. To date it does not yet show the tariff, or show up on my on line account. Connecting your smart meter's In-Home Display (IHD) to Wi-Fi If you switch again in future, your meter should also keep its smart functions. However, consumer groups were concerned that this form of access would be used only by technology-literate consumers. I spoke to British Gas, they would not supply a new TRIO to replace my old GEO. British Gas is a signatory to the SMICoP - REC Portalwhich has been approved by Ofgem. Your email address will not be published. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Access the the smart meters via Zigbee is blocked for "security reasons", all that is offered to the consumer is the In-home Display device (which to be honest is a 5 min wonder with no way of getting at the real data). It's too far from your smart meter. @James Saunders Hi James. Indeed, I totally agree and concluded this post noting that the security concerns may (and should) take precedence over open data. We use cookies to improve our website, follow up on incomplete orders, and show you relevant ads. This can result in your smart meter losing its smart functions. Editor, Marcus Herbert. That's according to our survey in December 2022 of 8,668 people with smart meters. And quite easy so. If your home is particularly large, or your in-home display is some distance from the smart meter, you are more likely to have problems. Smart Meter Not Working - Try This Simple Fix - Consumer Advisory The data for this app however would not be gathered via the home Zigbee network but rather from the British Gas head end systems via the internet. Long URL to official documentation:( http://www.netbeheernederland.nl/DecosDocument/Download/%3FfileName%3Da- ), Hi Hertog, 24-Inch Monitor Size: How Big Is a 24-Inch Monitor? Solar panel owners already have a PV-generation meter that tells them how much electricity their system is generating. More about your appointment. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. (The problem is the new Smart Gas meters do not have a pulse of any kind (no counter wheels, flashing LEDs etc)). However I am not so enamored with the responsiveness of the screen and its menus. I also can not fault their friendly staff putting up with my constant pestering! If your meter is positioned very high up, make sure you let your energy company know so the installers are prepared when they come to your home. Help & Support - British Gas If your In-Home Display (IHD) won't connect - Bulb If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: If you have any problems resetting your monitor, you can contact British Gas customer service for help. I hope in time this will come! We often link to other websites, but we can't be responsible for their content. Some people have complained about the impact of smart meters on their health, in particular those suffering from electromagnetic sensitivity or electromagnetic hypersensitivity. Amazon, Amazon Logo, & The Amazon supply Logo Are Trademarks Of Amazon.com, Inc. Or Its Affiliates. All Rights Reserved. There is no flashing LED (I assume because it is running on a battery not connected to any electricity power supply and therefore an LED would over time drain its battery). I cant get the Glitch app to work - Im not sure what to put in the token variable - Does your python script pull from the API or SmartThings. This is not your smart meter. Derek I too have solar panels, so that is worrying. THEY LEFT :-(. If you had a faulty old meter, or did not submit meter readings and got estimated bills, you might find that your payments change. So . re-activate BG smart meters. Weve heard from members whose energy firms arent yet replacing these semi-concealed meters. Your new supplier will be able to let you know. I have British Gas booked up to come round and replace my meters (again!) Final point. Linking devices to the HAN will be accomplished by pairing them to the relevant communications hub. The electricity one works perfectly sending all my data onto the little monitor and submitting meter readings no problem. The display will show the current time and date. Sensor The sensor clips around the mains electricity cable that comes into your meter to measure the energy you are using. Whether travelling for business or leisure, you are conveniently located in a well-connected location to explore modern and historic Taipei. To be fair to British Gas I think their initial reluctance to install Smart Meters was partly caused by a temporary stall [1] to the UK Smart Meter roll-out programme imposed partly by the Government changing their mind on the specifications for Smart Meters (or possibly British Gas, in an effort to be ahead of the game, had started rolling out Smart Meters too early [2] before the specifications had been fully finalised by UK Government?). Relax in our contemporary spacious rooms and sleep well on plush mattresses. BTW what are you using as your REST API client? James. British Gas documentation on the new IHD refers to the WIFI connection so I dont see why they should block it but Ill find out in a few weeks, I havent tried to run your app yet but Ive been trying to login to their API via Curl and all I can get back is 403 Forbidden. I am a data geek and love stats, I am therefore happy to have a digital device monitor my energy usage as long as I am permitted access to said data! Unfortunately not! Still Ill be able to take meter readings off the IHD saves going out in the cold ha ha. Luckily British Gas can remotely switch itoff so we can always go back to dumb meters if all hail breaks loose. ( may be Jan before its done) So, as I see it, none of this will happen and this is costing us 12billion?! Yes, the new generation smart meters (SMETS2) are compatible with solar panels. Ive been able to adapt this to integrate this now into my Openhab setup via a simple python script. I guess that probably wont work as the Raspberry Pi wont have the correct encryption keys.. First, find the reset button on the back of the monitor. To cablespagetti - the APIs are still working for me if that helps. The MPAN of your electricity meter and MPRN of your gas meter (this can be found on your electricity bill or on the face of your meter). How To Reset Your British Gas Smart Meter Monitor BMU Having smart meters wont cost you any more than your current meters. The monitor started showing Network Error 7 as soon as the installer left. One of the government document [Smart Metering Equipment Technical Specifications] states: Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. I have the standard BG Smart Meter setup as well as my PV meter. British Gas Smart Energy Experts undergo 12 months of rigorous training, so well fit your smart meters to highstandards. . I wonder if you could get into the system by spoofing a MAC address, e.g. Jim. Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. I dont necessarily agree with your points that they are not giving the users the data or that most people will not benefit. Page 5 4 easy steps to install 3. They already do this for the bill, so why not the data that makes the bill up. Ask your question to our members - they have the experience you're looking for: Enter your username or e-mail address. There are rules that companies must follow if they want to go through this process. A smart meter sends your meter readings to your energy supplier automatically, so in principle your bills should be more accurate than when they rely on you submitting manual readings and you should never recieve an estimated bill. and so I would be interested to know which bit is incorrect for the future. Of course it will be better to have a wireless interface with the smart meters but I think a lot of people are underestimating the challenges of opening this interface in a truly secure way that can stand the test of time. Also since the smartofthehome website with the original post on this thread seems to be offline, here's the link to the second blog post on archive.org: https://web.archive.org/web/20131005030852/http://www.smartofthehome.com Hi - I'm interested in the trial you mentioned. The ZigBee smart energy profile requires this because the data being exchanged is quite sensitive and private. Smart metering | Smart Energy for small businesses - British Gas Lite It is still showing the previous owners value of usage for gas and electric. British Gas NEW Version Smart Energy Monitor 2020 SMETS2 Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. Connect members with smart meters in December 2022 said that they had a problem with their bills being inaccurate in the past 12 months. It should still show your gas and electricity use in real time, but the tariff information (and therefore what it thinks your energy is costing) may not be up to date. The monitor was saying there wasnt a gas meter connected. When it does happen it may open up a whole new area of industry as new range of consumer devices become available and start linking with other in home devices, thermostat, heating lighting etc. Check if your in-home display has a flat battery or is unplugged. Smart meters automatically send your meter readings to us, so youll get more accurate bills without having to lift afinger. No, we install smart meters at no extra cost to you as part of the national smart meter rollout. British gas smart meter pairing pin Indeed it does seem that it will be some time (if ever) before anyone other than the energy companies will benefit from Smart Meters. This should have happened by the end of 2022, though were aware that some smart meters remain unconnected. It's easy to upgrade to our smart Pay As You Go meters. The first item in the environment variables is token and Im not sure what to put in there. I am curious what would happen if I plug the P450 into my computer? It would seem that at (least for now) the new Smart Meters from British Gas are a bit of a closed system where only British Gas can access 'my' stats. I think British Gas can also push updates and settings, messages and firmware updates downstream towards the meters and IHD via the Trilliant hub as well as initiating remote shut off of energy supply to the homes (where people do not pay their bills!). Once youve got smart meters, youll still be free to switch to a new energy supplier, but not all suppliers support smart meters just yet. Pairing replacement energy monitor with smart meter USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL: Amazon.co.uk: https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Not all energy providers offer CAD devices, Almost no CAD makers sell direct to home owners, only one sells direct - Hildebrand, Historically, energy providers have been unhelpful in allowing you to link your own CAD, None, zero, CAD devices available in the UK provide local data access, they, And of course each brand of CAD will have its own unique API, Cloud maker server API to your app running in Smartthings cloud, Your app to Smartthings client app on your phone. If so, try moving it closer to the electricity smart meter and turn the device off and on again. So you shouldn't need to take smart meter readings. Unfortunately I dont think spoofing the MAC with a Xbee/Arduino will work because, like you say, you also need the encryption keys (not that I have tried it ;-)). Well-suited for smart travelers, Hyatt Place New Taipei City Xinzhuang delivers an unforgettable stay experience. Thanks! The monitor will reset itself and the display will go blank. Not all services are available to all customers at the current time. When I moved away from BG to a different supplier that . Seven things to avoid when buying and using an electric heater, How to claim your EBSS energy discount vouchers if you have a prepayment meter, One simple way to adjust your boiler to lower your heating bill. I had British Gas smart meters installed a few years ago. Switch it off for a minute or 2, then switch it back on again. The data I want is probably available at the Trio II so I just need to find the port and try to work out how to get the data. I am a BG electric and gas customer with the same smart meters listed in this article. The IHD is a token gesture but I dont think it is making our household use any less gas or electricity and I done find it that easy to understand/use (even for me a techno geek!). Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. They help by making you more aware of the energy youre using around your home. I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. This does allow me to hook a light sensor up to it to count pulses and therefore calculate Electricity usage but this, to me, seems a bit backwards when I have the state of the art Smart Meter with Zigbee! Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. After finally convincing a very nice man on the BG smart meter support line that this was the case, his supervisor confirmed that my observations were correct. 1) The In-Home Display can't connect to the network in your home. via the mobile phone network (the installation engineer said it contained up to 4 mobile SIM cards, one for each of the 4 main UK mobile providers but I am not 100% sure this is true as I thought British Gas only used Vodafone [4]). This is not too different from what Banks and Credit Cards already do in that they let you download your transactions into CSV files you can then import to Excel. I would love to hear more about this gateway. Meanwhile I guess Ill just watch das binkenlights. Feel free to use me as a case in point! Can anyone provide me with re-pairing instructions? If you configure everything else first, connect smartthings and then look in the log you will see an error with the token in, then you can add to the env variables. The gas meter in your pictures looks remarkably the same as the ones here. Check the instructions your smart meter installer gave you if youre not sure. My smart meter stopped working after my energy firm stopped trading, My bills are inaccurate with my smart meter, My smart meter wont work with my solar panels, what to do if you energy company stops trading, what to do if you think your electric or gas meter is faulty, take your complaint to the energy ombudsman, What to expect from a smart meter installation, Smart meter problems and how to solve them, Everything you need to know about the government's energy support, 900,000 more households can receive their 400 energy discount, Energy price cap falls but your bills are set to rise, Heat pump grant scheme comes under fire for low take-up, 1.9m energy prepayment vouchers are yet to be claimed, Energy supplier not getting readings from your smart meter? The security around zigbeeaccess is pretty tight so suppliers can still keep you out by pretending that they do not have the wherewith to permit the gateway to connect. However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. Paul; Yes I would also be very interested in your trial, for the same reasons. Paul Willis Looks a bit like the GEO App. In other words, keep your fingers crossed for BG to one day provide a web portal allowing consumers to connect 3rd party appliances conforming to the ZigBee standard on the secured network you have at home! It sound like you are having exactly the same experience with British Gas as I did. Find out what to do if you think your electric or gas meter is faulty. My energy supplier isn't getting meter readings from my smart meter, My smart meter's in-home display is not working, My smart meter is not working after I switched supplier. Why did I bother getting a Smart Meter..? Once you have smart meters, youll find it easier to control the amount of energy you use by setting energy budgets which will help you lower your bills. Linking devices to the HAN will be accomplished by 'pairing' them to the relevant communications hub. By opening this up to 3rd parties, a whole industry of bespoke data crunchers could happen, leading the way to innovative answers to our power usage. If they want to encourage us to use less energy then they need to work with others in the technology industry to make it happen. This advice relates to the Pipit IHD. This, as it seems, would not be as easy as I at first thought. If your meter was faulty, an energy company can charge you retrospectively for the previous year if you have paid too little. 2k monitor: what is it and do you need one? Many industry and technical solutions respondents caveated their support for the HAN by stressing that issues around security and operability still needed to be finalised in the second version of SMETS to provide assurance that devices could be connected in a secure and consumer-friendly way. https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363 Find out what to do if you energy company stops trading. The installation went smoothly, but I too am completelyunderwhelmed by the IHD. Welcome to the Digital Spy forums. There are promises of an iPhone app but even this will only get the stats from British Gas's servers (rather than directly from the meters in my house). Its zigbee not Bluetooth, and can only be paired from the provider end, Does that mean the meter end has to connect to the TRIO ? Once its there they could provide access to consumers via an online account (or API using the same details). This means we'll always: Give you a high quality of service throughout the installation. I think we need to put more pressure on British gas (and co) to open these so called smart meters up! CADs will only be permitted read-only access to data held in smart metering equipment. Sorry, our virus scanner detected that this file isn't safe to download. It is possible in the UK to get a CAD - Consumer Access Device which links via the same special Zigbee profile to the smart meter but then converts it and in theory makes the data accessible to the home owner. British Gas customers have been left spitting feathers after some of the company's smart meters appeared to show people using hundreds of thousands of pounds worth of energy every hour. Youre not alone. Leaving me for a while with one Smart (Electricity) Meter and one Dumb (Gas) Meter, (this was not an issue for the supply of either utility but just grated against my OCD / geeky / impatient nature). Has anyone had any success yet? If your smart meter cant be upgraded, it will need to be replaced with a second-generation meter. If it can't resolve the issue remotely, it should send someone round to take a look. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Referring here to section 4.4 on page 51, in this latest government publication on the matter, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/325464/SEC4_-_Consultation_Document_-_FINAL.pdf. Sadly they all insist on locking you in to their proprietary cloud systems. Many months have now passed and BG have has to revert my meters back to standardmeters (same physical meters just in 'dumb' mode)as they can't get the Trilliant hub working. If youre concerned, check your latest statement, or in your energy companys app if you have it, to see whether your readings are marked as smart. Even when the engineer was at my house, the pairing was triggered remotely via his handheld device. I have exactly the same problem with the smart meter that ovo supplied for me. turn off the in house monitor, setup a Raspberry Pi running Zigbee and change its MAC address to that of the in house monitor. Two in five said their supplier hadnt received their smart meter readings. Smart Meter Problems And How To Solve Them - Which? Youll usually need to scroll through the different screens to find them. For example :- This can be monthly, daily or half-hourly. But it doesnt change the end result In the current state, there is no way to tap on this network without BG providing the facility for compliant devices to be added on the HAN. Can you only run one IHD at a time ? In theory, most of them should have been connected by the end of 2022. I will let you know the outcome to my fiasco when the nightmare ends. They also must prove that your health would not be affected by the switch - for example they must check that you are not on the Priority Services Register or otherwise vulnerable. Video: Now smart meters are delayed AGAIN: Deadline for the national rollout of new energy reading devices gets put back to June 2025. More information about the E470 can be found here:http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter/. And like you it seemed to take ages after the Electricity meter install for them to sort out the Gas. As well as being unable to read your smart meters, your new energy firm probably wont be able to send the pricing information about your new tariff to your in-home display. BG tell me it can take up to a month. I dont know what pressure UK Government is going to put on the Energy Providers to adhere to these guidelines and open up their Smart Meter HANs, but I suspect it will be some time yet while they drag their heals (and/or figure out how they are going to implement it).
